Help

Shipping

How and when orders are sent.

Sample text. This page is a starting point, not legal advice. Replace it with your own terms before you sell, and have it checked for the places you sell to.

When your order ships

State how soon orders are packed and sent, for example within two working days, and when you post on weekends or holidays.

Where we ship

List the countries or regions you deliver to, and any you do not.

Costs

Explain how shipping is charged: a flat rate, free above a set amount, or a rate by destination. If your payment provider adds shipping at checkout, say so here.

Packing and damage

Say how parcels are packed and tracked. If something arrives damaged or wrong, ask buyers to keep the packaging, take photographs and write to you within a few days.